Your privacy matters.

Mortgage That and Rosie Figliomeni

Mortgage That is used as a marketing brand in connection with mortgage services provided by Rosie Figliomeni through Dominion Lending Centres Silver Leaf Financial Group Inc.

Mortgage That is not a separate licensed mortgage brokerage.

When this policy applies

This Privacy Policy applies to personal information collected through the Mortgage That website and communications initiated through the website, including the Contact Rosie form.

Mortgage-related information that you submit through an external mortgage application platform may also be subject to the privacy notices, consents, terms and practices presented through that platform and the sponsoring mortgage brokerage.

Personal information may be handled in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act where applicable, as well as other privacy requirements that apply to the circumstances.

The information depends on how you interact with us.

Why we may use your information

Personal information collected through this website may be used to respond to your questions, communicate with you about your mortgage inquiry, understand the type of assistance you are seeking and provide information about potential next steps.

Information may also be used to operate, secure, maintain and improve the website; maintain appropriate business and compliance records; prevent misuse or fraud; respond to legal or regulatory requirements; and carry out other purposes that are disclosed to you or permitted by law.

Personal information should not be collected, used or disclosed for unrelated purposes without appropriate consent or another lawful basis.

Contacting you about your inquiry

By submitting the Contact Rosie form and accepting the contact consent, you authorize Rosie to use the contact information you provide to respond to and follow up regarding your mortgage inquiry.

Submitting a mortgage inquiry does not, by itself, mean that you have agreed to receive unrelated promotional or mass-marketing communications.

Where consent is required for commercial electronic messages, appropriate consent and unsubscribe mechanisms will be used in accordance with applicable requirements. You may also ask us to stop sending optional marketing communications.

Withdrawal of consent may not affect information that must be retained or processed for legal, regulatory, contractual or legitimate business purposes.

When information may be shared

Information may be made available to service providers that support the operation of the website, email delivery, hosting, security, mortgage technology or other services required to support your inquiry or mortgage transaction.

Information relating to mortgage services may also be handled by Dominion Lending Centres Silver Leaf Financial Group Inc. and by parties involved in evaluating, arranging, documenting or completing mortgage financing where you authorize that activity or where otherwise permitted or required by law.

Detailed disclosures and consents relating to a specific mortgage application or transaction may be provided separately during the application and mortgage process.

Personal information may also be disclosed where required by law, court order, regulatory requirement or lawful governmental request, or where permitted for fraud prevention, security, investigation or protection of legal rights.

How website technology may be used

The website may use cookies and similar technologies where needed for website functionality, security, performance, preferences or measurement.

Cookies are small pieces of information that a website or related service may store or read through your browser. Some cookies may be necessary for website operation, while others may support performance or analytics functions if those services are enabled.

You can generally control cookies through your browser settings. Blocking certain cookies may affect how some website features operate.

Protecting personal information

Reasonable administrative, technical and physical safeguards should be used to protect personal information against risks such as unauthorized access, use, disclosure, alteration, loss or theft.

The nature of the safeguards used should be appropriate to the sensitivity of the information involved. Financial and identity information can be particularly sensitive and should be handled through systems and processes appropriate for that type of information.

No website, email service or electronic system can be guaranteed to be completely secure. Users should therefore avoid sending highly sensitive information through ordinary website inquiry forms or unsecured email unless specifically instructed to do so through an appropriate process.

How long information is kept

Personal information should be retained only for as long as reasonably necessary for the purposes for which it was collected, and as required to satisfy legal, regulatory, contractual, compliance, recordkeeping or legitimate business requirements.

Retention periods may differ depending on whether the information relates to a general website inquiry, an active mortgage application, a completed mortgage transaction or another type of record.

When information is no longer required, reasonable steps should be taken to securely destroy, delete or anonymize it where appropriate.

Access, correction and privacy requests

Subject to applicable law and permitted exceptions, you may request information about personal information held about you and how that information has been used or disclosed.

You may also ask to correct personal information that is inaccurate or incomplete, or raise a concern about how personal information has been handled.

Reasonable steps may be taken to verify your identity before responding to a request involving personal information.

When you leave Mortgage That

This website contains links to third-party websites and services, including the external mortgage application portal.

When you follow an external link, you leave the Mortgage That website. Information you provide directly to that third party may be governed by that service’s own privacy notices, terms, security practices and consent process.

You should review the applicable privacy information presented by an external service before submitting sensitive personal or financial information.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in website functionality, service providers, business practices, legal requirements or privacy practices.

When the policy is updated, the “Last Updated” date shown on this page should also be revised. Material changes may be communicated in another appropriate manner where required.